In a market flooded with AI-powered RCM tools, how do you separate real innovation from empty buzzwords? This panel will guide payers, providers, and RCM leaders through what really matters when evaluating AI vendors, highlighting key red and green flags, how to measure real-world impact, and clarifying what “AI” actually means in today’s healthcare environment
Sam Schwager
SuperDial
Website: https://www.superdial.com/
SuperDial is the leading voice-AI platform for automating high-volume phone workflows across the healthcare revenue cycle. RCM teams leverage SuperDial to handle prior authorizations, claim follow-ups, eligibility checks, credentialing, and more — navigating IVRs, waiting on hold, conversing with representatives, and logging results directly into internal systems. Fully HIPAA- and SOC 2-compliant, SuperDial cuts time spent on phone calls by 90%, helping providers resolve denials faster and enabling payors to reduce call center load, improve turnaround times, and scale service operations.
